TERMS OF USE
We’re 100% transparents!
Here you will find all the information you need to know before purchasing any of our digital products or hiring our services.
We’re going to acquaint you with the rights you have as a purchaser and the conditions that we have defined when purchasing these products and services so that they conform to your rights and can provide you the maximum guarantee on your purchase.
We think that transparency is the key to all business transactions carried out online (and offline), and on this page, you will find all the information that affects your purchasing or contracting. Don’t stop reading it, please.
What we want is to make everything clear between you and us before making any transaction. We’ve assured to comply with all the legal obligations to provide all your rights as a consumer.
These terms and conditions govern the relationship between us and all the users who acquire products or hire our services through the Chess Academy of chesstalentsfactory.com and shall be binder from the moment they have any economic transaction on this website.
How we work in ChessTalentsFactory
Acceptance and acceptance proof
If you want to buy one of our products or services, you must go to the page of the product or service in question and follow the steps through the form you’ll find on this page, and receive immediately the full acceptance of each and every single one of the conditions of hiring as shown on this page of chesstalentsfactory.com before hiring the service.
Sometimes a meeting is needed to schedule the lessons to receive.
It’s allowed to pay with ACH Transfers, Debit or Credit Card.
From the moment of the acceptance of the purchase, the user acquires the condition of “our client”.
Validation of the purchase
If you have purchased one of our products or services, the validation of the purchase process is automatic. You just make the payment and will receive a confirmation and a receipt of your purchase, including the instructions to access the training program or lesson you’ve acquired.
Delivery times
Our products or services, consignments of instructions and keys to access the courses will be carried out automatically once the payment becomes effective.
Within the next 24/48 hours of the purchase, you will receive an email with all the information you will need for your lessons and other activities included in your plan.
Conditions and payment methods
As the user/purchaser, you commit yourself to pay the price of the products purchased on chesstalentsfactory.com or subdomains.
In the case of our products or services, the payment is always upfront and 100% of the order. When you have paid for the access, an email with all the information is sent immediately.
Prices
It’s important that we all respect each other and respect also the products and services that we have developed.
As responsible, we reserve the right to deny access to the info product or services purchased to those participants who show behavior that affects the normal functioning of the courses or activities that violate its code of conduct, such as:
-Circulation, without appropriate authorization, the materials provided in the conduct of courses or programs. 1 on 1 lessons are only for one participant. Also, respect our rights as we respect yours.
-The use of the username or password is personal and untransferable by more than one person at the same time, causing a clear fraud to us.
-Carrying out activities that violate our rights to intellectual property.
-Use of the courses, or classes for other than the intended purpose.
Our commitments
We commit to providing the services contracted once your service request is approved and becomes effective as described in these general conditions of the contract.
Causes of dissolution of the contract
The dissolution of the contract of services can occur at any time by either of the two parties. You are not obliged to the conditions to stay with us if you are not satisfied with our service.
In our case, we can end up or suspend any or all services hired immediately, without prior notice or liability, if you do not meet the conditions.
Some causes can be:
-Falsehood, in whole or in part, of the information provided when hiring any service.
-The lack of payment.
-Failure to comply with response times of customer information requested by us when we necessarily need it for the development of the service.
-Alter, circumvent, reverse-engineer, decompile, disassemble or alter in any way the technology of security provided by us.
-Also the cases of abuse of support services upon the request of more hours than those established in the contract.
The dissolution means the loss of your rights to the Service-contracted.
We only want happy students. Refunds:
We offer the following return policy:
The BB8 Team / The Advanced Team / The Pro Training
–We’re so sure that you will like our services enough that we give you the option of a 100% refund if hiring any of these 3 training programs with live lessons (“The BB8 Team, The Advanced Team or The Pro Training”) is not what you expected.
You will have 24 hours after the first lesson to send an email requesting a refund with the subject “I want my refund”. If after 24 hours we don’t receive any email, we understand that you liked it and you continue with the Training Program losing the option of requesting a refund.
There is no possibility of a refund after the period of 24 hours from the first lesson, and we do not offer partial returns on the time spent in the community.
If at the end of the first lesson, you think it wasn’t what you expected, or you don’t like it, just contact us in the next 24 hours and we’ll return 100% of the money.
In a maximum period of 2 working days, the return order (100% of the money) will be issued and a credit invoice will be sent to the customer, with the average payment delay being 5 to 10 days.
Yes, we’ve not gone mad. What we want is the training program will be really useful for you.
While you are still a member of The Rebel Alliance, you will be charged monthly for the contracted membership at the price agreed upon in the first transaction. The renewals are made automatically and returns are not allowed. If you do not want to renew, you must follow the instructions below.
If you want to unsubscribe, you can do so from your profile in Your Account / Memberships / “Cancel” link.
An email or a phone call can not be considered as a withdrawal request. If you want to unsubscribe, you can do it from your profile in The Academy in Your Account / Memberships / “Cancel” link. It is your responsibility to notify on time of your withdrawal through the established process.
If you decide to Cancel your Account, all your contents, access to the lessons and your personalizations will be lost. There is no way to go back.
IMPORTANT: The possibility of a refund in the renewals of the membership is not admitted.
We reserve the right to make changes to the return policy by email notification.
Chess Fundamentals Course
-100% money-back guarantee in the Online Course “Chess Fundamentals” if you haven’t watched more than 15% of the Course.
Reschedule 1 on 1 lessons
- You can reschedule the lesson by email or through your account with 24 hours or more notification (we appreciate if it’s more), in which case you will reschedule the lesson to another day or hour.
- You are responsible for being available online at the time of class and having a PC or laptop with an adequate Internet connection. There is no refund for technical failures by the customer.
- If for any reason we can’t connect to the Internet or teach the class, you will have the option to reschedule your class or get a 100% refund for it.
- We reserve the right to cancel the scheduled lesson at any time with a 100% customer refund or reschedule it to another day.
Group Lessons can’t be rescheduled
Group lessons CAN’T be rescheduled. They have special prices. The time of the coaches is booked and they are prepared to teach, we must respect their time. However, we will try to upload the recordings to our private platform and you will be able to watch them. (They will be uploaded at the end of the month always that at least one student has joined the lesson).
If you need more flexibility, we recommend you “The PRO Training” which you can reschedule lessons.
Intellectual property
The contents available in each of the info products, online courses, or services marketed on this website constitute an intellectual property work whose rights correspond to its author us, being protected by international laws and conventions.
(Any form of reproduction, distribution, public communication, transformation, making available, and in general, any other act of public exploitation referred to both the info product and the services and their respective contents without the express and prior written consent of the author, us)
It’s forbidden any act by which the Users of the services or contents may exploit or use commercially, directly or indirectly, in whole or in part, any of the contents, images, forms, indexes and other formal expressions that are part of the products or services without prior written permission of us.
In particular, but without exclusion, are prohibited: The acts of reproduction, distribution, exhibition, transmission, retransmission, or emission in any form of the materials of the products or services.
Storage in physical or logical media, digitization or making available from databases other than those belonging to those authorized by us.
The translation, adaptation, arrangement or any other transformation of said products or services, images, forms, indexes and other formal expressions that are made available to Users through the contents, as long as such acts are subject to the applicable legislation in matters of intellectual, industrial or image protection.
Consent to be recorded
Many of the Masterclasses or lessons will be recorded and published in the private academy to let other students review them if they can’t attend to them. You permit us to record (image and audio) your participation in any lesson.
We will also record the classes, so by the beginning of the following month, we will upload them and only the members of your group (the other students in your class) and yourself, will be able to access these recordings.
But don’t worry, we only will use it for educational purposes to help you to improve your chess level.
Limit of liability
Everything possible has been done to describe all the contents, products and services that we present on this website, as well as its potential for you as a chess player in a precise, transparent and honest way.
The successes mentioned on the web and/or other training materials are based on real data.
However, there is no guarantee that you will obtain the same results using the techniques and ideas contained in this website and/or other training material produced beyond the threshold of this website.
Reasonable results will depend on each person, their previous experience, their good understanding of the techniques presented and their correct attitude as a chess player.
Since these factors differ between each individual, we cannot guarantee their success or improvement. We’re not responsible for any of your actions, and you accept in advance that there is a risk that the improvement and expected results will vary from one person to another.
The involvement
Our involvement will be maximum, but remember: There is nothing like the commitment to work hard every day to achieve amazing results.
Another thing you should know is that there are no guarantees that the results of the classes held in the past in one of the chess players presented on the website of chesstalentsfactory.com can be replicated today or in the future in you, obtaining the same results.
What we want to tell you is that we’re not responsible for your actions or interest in learning.
This website, classes and/or other training material compose a serious website, where we want to teach serious and proven techniques to improve your chess level and progress properly.
In case of doubts about chesstalentsfactory.com and/or your ability/commitment to implement these techniques or this way of learning, our recommendation is that you DO NOT BUY ANY CLASS / COURSE / PRODUCT / SERVICE.
In chess, more than anywhere else, there are no miraculous universal recipes.
The Training
The value of training, following a good methodology, of own experimentation, the monitoring of your results for decision-making and the implementation of adjustments / improvement as a whole is what provides victories and good results.
It’s a continuous and slow process.
We’re here to accompany you throughout these processes and try to answer your questions/doubts.
We will do our best to help you.
The use of the information published on the website and/or other training materials must be done at your own risk and prior analysis of it.
By consuming these contents, you agree that neither chesstalentsfactory.com nor the advertisers/sponsors of the website can be considered responsible for the success or failure of your own improvement as a chess player, directly or indirectly related to the purchase and/or the use of our information, products and services and/or the advertising published on this website.
Legal
And you will ask… What is this legal warning for?
Good question.
Well, you see, a legal notice has the mission to communicate the rules of the game between users and the person in charge of a web or blog. So on this page, we’re going to inform you about the rules of the game in our blog; you will know all the rights that you have as a user and also some of your obligations (yes, you do have some).
As the responsible team for this website, we like to follow a code of good practices.
We invite you to know our terms and legal conditions and to discuss them if you have any questions about any of them.
Do you think it’s OK?
By using the contents and services of this blog/website, you accept the conditions set out here, remaining the same subject to the current legal regulations.
As a consumer, you should always know who are you buying to and whom you should complain about in case something has been as you did not expect. Therefore, the first duty we have with those who we sell to online is to be transparent about our identity.
We shall offer you the following information and we do it delighted!
These “Terms and Conditions of Use” constitute a legal agreement between persons seeking to get services to learn to play better at chess (“Client Users”) and ChessTalentsFactory. The website follows the laws and terms of conditions of the United States.
By accepting these terms as a user you are linked to us by these terms, which, alongside with our privacy policy, govern our trade relations.
We reserve the right to modify or change these conditions at any time. But don’t worry, because if the modifications constitute a substantial change in the terms, we will notify you by posting an ad on chesstalentsfactory.com.
Governing Law
These Terms and Conditions and your use of the Site are governed by and construed following the laws of the State of Florida applicable to agreements made and to be entirely performed within the State/Commonwealth of Florida, without regard to its conflict of law principles.
Purpose
Our intention with chesstalentsfactory.com is to offer content about chess, (and, if it’s possible, the best one), promote business and teamwork relationships, and offer our solutions and services or those that we find of quality from others.
More specifically, these are the services we offer at chesstalentsfactory.com:
Chess blogging:
-We attempt to help people to have the information within the articles that may be interesting within the world of chess.
-Share tips and own experiences and either from our games, our methodology or those from our students.
Professional chess lessons and instructive chess videos. Unique methodology and fast learning:
-Group lessons by levels where everyone could apply this methodology and progress together to a higher level.
-Private classes where we focus more on common individualized errors.
Personal information that we collect and how we do it:
You can read everything related to this directly in our Privacy Policy.
Modifications and Interruptions
We reserve the right to change, modify, or remove the Site’s contents at any time or for any reason without notice at our sole discretion. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
We cannot guarantee that the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.
Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.
We make a big effort to be transparent to offer you the best service being clear. We respect coaches’ time and your rights.